Modernize your contact center and boost service representative productivity. Copilot for Service brings together Microsoft 365 Copilot with a role-based Copilot agent that enhances service …

Nov 29, 2024 · Copilot for Service is your AI assistant for customer service representatives. Copilot for Service brings together Microsoft 365 Copilot with a role-based Copilot agent that …

Microsoft 365 Copilot for Service is an app that integrates with Dynamics 365 Customer Service or Salesforce and uses AI to help customer service representatives work more efficiently. It …

Discover how to use Microsoft 365 Copilot for Service to embed agent-facing, AI-driven copilots into your existing contact center easily with online training courses, docs, and videos. Learn …

Feb 1, 2024 · Transform the agent experience with Copilot for Service. In December 2023, we introduced Copilot for Service—the next step in our journey to help organizations realize the …

Quickly draft an email confirming service appointments and contact information with Copilot in Outlook. Empower your team Help service reps quickly access customer history by building a …

Elevate customer service with Copilot for Service, which uses generative AI to enhance experiences and boost productivity, empowering agents to deliver exceptional service.

Copilot for Service modernizes service solutions in agent's flow of work. Copilot for Service synthesizes vast amounts of data already available from trusted knowledge sources to …

Microsoft Copilot is your companion to inform, entertain, and inspire. Get advice, feedback, and straightforward answers. Try Copilot now.

Dec 1, 2023 · The public preview of Microsoft Copilot for Service is a significant advancement in using AI to enhance service operations. By leveraging generative AI, Copilot for Service can …