Quality assurance and quality control are ways of ensuring the quality of a service or product. Learn the definitions and differences at ASQ.

Level two quality products and services need only satisfy customer expectations. The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, …

Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, acronyms, and key people in …

American Society for Quality’s (ASQ) Quality Resources is your one-stop online library of information related to quality. Access more than 75 years’ worth of content for all experience …

Quality management systems (QMS) play an important role in the continuing improvement of organizations. Learn the history and benefits of QMS at ASQ.org.

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.

Search the complete list of upcoming quality conferences and in-person events with ASQ's calendar. Register for an ASQ event & expand your network today.

5S can be facilitated and mentored to a team in a way that mirrors the future state or direction an organization wants to take its continuous improvement efforts. 5S can be mapped into plan-do …

Comparing Acceptance Sampling Standards, Part I (Quality Engineering) In this first part of a two-part series, common attribute sampling standards are discussed and compared.