unable to connect copilot - Search
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  1. AI Generated answer

    If you are experiencing issues with loading Copilot, it could be due to several reasons such as connectivity problems, browser cache issues, or system settings. Here are some steps to troubleshoot and resolve the issue.

    Example

    "We're sorry but we're unable to connect to the service at this time."

    1. Check Internet Connection

    Ensure that your internet connection is stable. You can use an internet speed tester to verify your bandwidth.

    2. Clear Browser Cache

    Clearing your browser's cache and cookies can resolve issues related to stored data conflicts.

    Example: In Microsoft Edge:

    1. Go to edge://settings/clearBrowserData.

    2. Select All time and check all options except browsing history and passwords.

    3. Click Clear now.

    3. Update Windows

    Make sure your Windows is up-to-date. Copilot requires the latest updates to function correctly.

    Example:

    1. Open Settings (Win + I).

    2. Go to Update & Security > Windows Update.

    3. Click Check for updates.

    4. Enable Copilot Using Registry Editor

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