Agents are specialized and can be used with a copilot to perform specific tasks, often with minimal input from the people that use them. They can respond to and resolve user inquiries in real time, or they can operate independently, taking specific actions based on data and predefined goals.

Apr 14, 2025 · Agents use AI to automate and execute business processes, working alongside or on behalf of a person, team, or organization. Agents range from simple prompt-and-response agents to more advanced, fully autonomous agents. Note. Only declarative agents are available in Copilot Chat at this time.

Nov 19, 2024 · Copilot is where you interact with agents, and Copilot Studio is where you can easily create, manage, and connect agents to Copilot. We’re introducing agents in Microsoft 365 designed to help scale individual impact and transform business processes.

Agents extend the capability of Microsoft 365 Copilot in exciting ways, letting you customize your Copilot experience to fit your specific needs by connecting to your organization’s knowledge and data sources, as well as automating and executing business processes.

Nov 19, 2024 · Copilot acts as your personal assistant, drafting emails, recapping a meeting you missed and helping you design a polished sales presentation. Meanwhile, an agent specialized in sales lead generation works autonomously in the background to find new prospects you can follow up with later in the week.

Mar 7, 2025 · Copilot Agents are customisable AI assistants within Microsoft 365, designed to handle repetitive tasks, answer questions quickly, and free you up from the small stuff to focus on the big stuff.

A Copilot Agent is an AI-powered digital assistant embedded within Microsoft technologies designed to help users work smarter and faster. Integrated across the Microsoft 365 suite, Copilot Agents come in all shapes and sizes and include those that:

Apr 22, 2025 · Copilot agents are called declarative agents in Micosoft 365 Copilot. For more information about Microsoft 365 Copilot extensibility, see Microsoft 365 Copilot extensibility. This article covers: What are Copilot agents, actions, knowledge, and starter prompts?

Apr 23, 2025 · The new Copilot Studio agents report in Viva Insights aggregates custom agents created in Copilot Studio into one report for a strategic view of agents. Users can drill down and see agent usage and satisfaction scores, how your top agents are performing, the success rates of those agents, and more. This report will be available in public ...

Sep 16, 2024 · Copilot agents enable you to enhance Copilot’s capabilities by connecting to your organization’s knowledge and data sources. These agents can draw from valuable data in SharePoint, Microsoft Dynamics 365, or your line of business systems, and help Copilot become significantly smarter about your business and its processes.