1. 打开surface应用，点击“帮助和支持” 2. 选择“获取有关surface的帮助”目录下的“获取帮助” 3. 也是会同样进入 联系我们 - Microsoft 支持部门 的界面，后续步骤请参考上述请求回电和 在线聊天 …

Feb 13, 2024 · I appreciate you raising this concern to us, and I understand the need to know the purchase date of your Surface. Please visit this link: Check Warranty Page - ROBO SelfServe …

5 days ago · Run Surface Diagnostic Toolkit and check for Windows Update. Restart the Surface after installing updates. Update drivers and firmware Check what is the current OS Build of …

5 days ago · Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates …

Oct 25, 2024 · I need to call a person for supportHello Edmundo Elías-Fernández, Welcome to Microsoft Community. If you want to get help with Surface tech support, I can give you two …

Jan 26, 2024 · We appreciate your question about on how to re-enable and un-pause battery smart charging on your Surface. The smart charging feature on Surface devices is always …

May 28, 2021 · 5. When the Surface logo appears, release the volume-down (-) rocker. 6. Choose your language options and keyboard layout. 7. Select Troubleshoot. 8. Select Recover from a …

Aug 15, 2020 · Question Info Last updated June 21, 2025 Views 18,524 Applies to: Surface / Surface Pro / Surface Pro 7 / Display and screen

5 days ago · Hi, My touchpad click is not working, - it randomly stopped working while using it. I have everything updated, and have checked the device manager etc. and nothing is coming …

Mar 6, 2024 · I cant get into Windows 11 or get into the onscreen keyboard to use my Surface Pro 9 as a tablet. Most of the information I've been able to find gives the directions for Windows 10, …