ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

The ITIL best practices provide a framework for businesses to more effectively manage their IT services. Find out more about ITIL with Axelos.

Mar 24, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It refers to the set of guiding principles IT service professionals use to …

ITIL, or Information Technology Infrastructure Library, is a framework of best practices for IT service management. It helps businesses improve service delivery, manage risks, and …

ITIL® (Information Technology Infrastructure Library) is a globally recognised framework for IT Service Management that helps organisations deliver high-quality IT services aligned with …

This site represents a community effort to explain and document ITIL as simply as possible. As a collaborative site, you are invited to contribute. If you have ITIL knowledge, please help us to …

Sep 18, 2024 · ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services …

ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to support an organization in gaining optimal value from IT by aligning IT services …

May 14, 2025 · The ITIL framework is a widely recognized set of best practices and guidelines for managing IT services and IT service management (ITSM). The ITIL service lifecycle is a core …

Jan 6, 2025 · ITIL 4 puts service management into a strategic context by looking at ITSM, development, operations, business relationships, and governance holistically. Because ITIL 4 …

The IT Infrastructure Library (ITIL) is a set of IT best practices designed to assist businesses in aligning their IT services with customer and business needs.

ITIL 4 is an adaptable framework for managing services within the digital era. Through our best practice modules, ITIL 4 helps to optimize digital technologies to co-create value with …

Oct 2, 2024 · ITIL is a framework of 34 best practices for managing and improving IT support and service delivery. The main objective of ITIL is to help businesses derive the most value from …

Apr 4, 2024 · ITIL 4 is the latest version of the ITIL framework, a globally recognized framework for IT service management (ITSM) that was released in February 2019. It primarily focuses on …

3 days ago · ITIL is a globally recognized set of best practices for Information Technology Service Management (ITSM). The British Government created ITIL when it recognized that the ever …

ITSM is the way in which IT services are managed for a business. ITIL, on the other hand, is a standardized methodology that helps you implement ITSM. So you can think of ITSM as “what …

Jan 5, 2025 · What ITIL is. ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, practical and …

Jun 17, 2025 · Why ITIL Incident Management? – Key Benefits. A consistently implemented ITIL Incident Management process offers several key benefits: Faster problem resolution: …

Nov 29, 2023 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. Regardless of the language used to describe it, ITIL refers to the set of …

5 days ago · Foundation: ITIL 4 Foundation is the entry-level certification for individuals who want to get a solid understanding of ITIL 4 concepts, practices, and terminologies. Managing …

Jan 31, 2024 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. Regardless of the language used to describe it, ITIL refers to the set of …

Feb 1, 2024 · The Information Technology Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. Regardless of the language used to describe it, ITIL …