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Triggers in Microsoft Copilot Studio are mechanisms that allow agents to respond to various events or activities. They are essential for creating interactive and responsive agents that can handle different types of user interactions and system events.
Types of Triggers
There are several types of triggers available in Copilot Studio, each designed to handle specific scenarios:
Phrases Trigger: This is the default trigger type that activates when one or more of the trigger phrases match closely with an incoming message from a user1. It is commonly used for handling user inputs in conversational agents.
Activity Received Trigger: This trigger activates when any type of activity is received. It is useful for handling a wide range of events1.
Message Received Trigger: This trigger activates specifically when an activity of type message is received. It is the most common type of activity and is used when a user types or says something to the agent1.
Event Received Trigger: This trigger activates when an activity of type event is received1.
Conversation Update Received Trigger: This trigger activates when an activity of type conversationUpdate is received, such as when a user joins a conversation1.
Invoke Received Trigger: This trigger activates when an activity of type invoke is received, commonly from the Teams channel1.
Inactivity Trigger: This trigger activates when a user hasn't interacted with the agent over a specified period1.
Event triggers overview - Microsoft Copilot Studio
Understand what information triggers may include in their payloads, and what information actions output using those payload inputs through testing. Narrow the scope of what activates a trigger …
See results only from learn.microsoft.comAdd an event trigger
Always test a trigger and its reaction before publishing. You can test how your agent …
Trigger phrases best pract…
When updating trigger phrases, or when merging or splitting topics, there are …
Test your agent
As you design your agent in Copilot Studio, you can use a test panel to see how the …
Trigger topics
There are two main ways to trigger a topic: Based on a user query (also known as …
Using topic triggers
Open your agent in Copilot Studio and go to the Topics page. Open any topic. Hover …
Add an event trigger - Microsoft Copilot Studio
Mar 26, 2025 · Always test a trigger and its reaction before publishing. You can test how your agent reacts to your defined trigger using the test agent chat. Until you publish your agent with …
Trigger phrases best practices - Microsoft Copilot Studio
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Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio following significant investments in generative AI and enhanced integrations across Microsoft Copilot.
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