Modernize your contact center and boost service representative productivity. Copilot for Service brings together Microsoft 365 Copilot with a role-based Copilot agent that enhances service …

Nov 29, 2024 · Copilot for Service is your AI assistant for customer service representatives. Copilot for Service brings together Microsoft 365 Copilot with a role-based Copilot agent that …

Feb 1, 2024 · Transform the agent experience with Copilot for Service. In December 2023, we introduced Copilot for Service—the next step in our journey to help organizations realize the …

Nov 28, 2024 · Microsoft 365 Copilot for Service is an app that integrates with Dynamics 365 Customer Service or Salesforce and uses AI to help customer service representatives work …

Discover how to use Microsoft 365 Copilot for Service to embed agent-facing, AI-driven copilots into your existing contact center easily with online training courses, docs, and videos. Learn …

Elevate customer service with Copilot for Service, which uses generative AI to enhance experiences and boost productivity, empowering agents to deliver exceptional service.

Copilot for Service modernizes service solutions in agent's flow of work. Copilot for Service synthesizes vast amounts of data already available from trusted knowledge sources to …

See how you can use Microsoft 365 Copilot Chat to quickly and easily customize agents to handle tasks like data analysis, trend reporting, customer service, and more in just a few simple …

Nov 15, 2023 · Copilot for Service reduces time to production with out-of-the-box integrations for Dynamics 365, Salesforce, ServiceNow, and Zendesk. Copilot for Service accelerates agent …

Dec 1, 2023 · The public preview of Microsoft Copilot for Service is a significant advancement in using AI to enhance service operations. By leveraging generative AI, Copilot for Service can …