Simply return your unwanted item within 28 days of receipt unused, unopened, in its original condition and packaging, your return must be in a re-sellable condition. All returns must be accompanied by a valid Smyths Toys receipt or, for online returns, your dispatch confirmation email including your order reference (IE) number.

The easiest way to return an item or resolve a product issue with a recent order is to go to your local Smyths Toys store where they will be happy to help you. The quickest way to resolve your query is see our top faqs below and visit our FAQ Section.