- You can verify your Microsoft credentials and make sure you have enabled two-step verification and app passwords. To do this, follow these steps: * Go to https://account.microsoft.com/account and sign in with your Microsoft account. * Under Security, select Update. * Under More security options, select Explore.

If you see a message that says "Verify your Microsoft account to back up credentials", follow these steps: Go to Settings -> Accounts -> Your info. Click on Verify under "Verify your identity". Follow the prompts to verify your identity using the method provided (usually involves entering a security code sent to your email or phone).

Sign in to the Advanced security options page of your Microsoft Account. Sign in Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: VOIP numbers cannot be added as a way to sign in or get verification codes. We'll send a security code to the new number or email to confirm.