May 2, 2024 · A simple User Journey Map template to synthesize and visualize your user's journey within a certain experience, taking note of the pain points and opportunities that arise in every step.

Browse our free templates for customer journey map designs you can easily customize and share.

Using our free user journey map templates can transform your business by visually representing customer experiences. They reveal insights into customer needs and challenges, enabling you to create strategies that resonate with your audience.

Jan 3, 2025 · A huge list of 150+ easy-to-use customer journey mapping templates and examples for user researchers, UX designers, PMs, and CX teams.

Dec 3, 2024 · The following examples and template will give you an idea of what a user journey map can look like if you decide to create one yourself. Make it your own, and change up the sections and design so they make sense for your product and use cases.

Nov 4, 2024 · Discover 7 free user journey map templates for UX research teams. Learn how to create effective journey maps, understand key components, and implement best practices. From Figma to Miro templates, find the right tools to visualize user …

Dive into our extensive library of free customer and user journey map templates. Here, you'll discover a plethora of templates spanning various domains, from services to CX and business tools, all aimed at enhancing the user experience.

Explore 20+ user journey map examples and templates to gain valuable inspiration and guidance for creating your own insightful maps!

Mar 10, 2020 · At the end of the article you will find the slides but also two free templates to help your build user journey maps for your own projects. Update: My User Journey Mapping Ebook March 2022, I published a 5 chapter ebook on the topic of user journey maps.

Free template for Product - User Journey Map: Visualize your customer's journey and optimize their experience

Jul 3, 2024 · Many online user journey map tools offer free templates that you can easily download, edit and customize with your own data. There are also PDF templates that you can use as an example when creating your own user journey map. Below, we’ve gathered 10 best user journey map templates and links to them.

Choose a user journey map template from Figma's design community as your guide. With Figma's drag-and-drop design features, you can quickly produce your own professional, presentation-ready user journey map.

Use the customer experience journey map template to better understand customer touchpoints, needs, motivations, and obstacles by illustrating the customer journey from start to finish. When possible, use this map to document and summarize interviews and observations with real people rather than relying on your hunches or assumptions.

Feb 8, 2024 · In this guide, we share 12 customer journey map templates that will not only define your customer journey but also improve your customers’ experience. Here’s a short selection of 8 easy-to-edit customer journey map templates you can edit, share and download with Visme.

Here are some commonly used templates: Linear customer journey map A linear customer journey map is a simple and clear representation of the customer journey, showing each step a customer takes from first contact to purchase or aftercare. This format is ideal for organizations seeking basic insight into how customers move through their processes.

5 days ago · While developing personas or journey maps-> Construct detailed user narratives and utilize empathy maps as frameworks. ... Its robust empathy map templates, sticky note system, and clustering features make it ideal for multi-disciplinary workshops and synthesis sessions. In 2025, Miro’s AI tools also help speed up insight grouping and labeling.

We have outlined a six step process which will support you in shaping your own journey map. Our template walks you through all the steps needed to create a fit for purpose journey map that can add tangible value to your business.

May 30, 2025 · If you want your journey mapping to improve, you have to be more thorough. Let's explore an 8-step process for creating a buyer journey map that drives product signups. 1. Define your buyer personas. Every effective journey map begins with clearly defined buyer personas. These detailed profiles represent the different decision-makers and ...

5 days ago · 53+ User Story Examples and Templates. If you’re unsure how to write a good user story or where to start, we’ve created this list of carefully curated user story examples. Read on and use them, tweak them as your own needs: Product Management. As a product manager, I want to prioritize backlog items based on customer feedback so that we build what users value …

Map out your user's experience with this easy-to-use and customizable User Journey Map Template. Perfect for any project, this template helps you visualize each step your users take, from start to finish. Adjust the colors, fonts, and layouts to fit your style.

May 19, 2025 · Customer Journey Map (CJM) membantu bisnis memahami perilaku dan emosi pelanggan untuk menciptakan pengalaman yang lebih personal. Tersedia berbagai template Customer Journey Map gratis yang bisa disesuaikan dengan jenis dan model bisnis.; Memetakan tahapan, titik sentuh, dan emosi pelanggan memungkinkan pendekatan yang lebih empatik …

In this article, we'll explore 6 user journey map templates available in Miro's community. These templates are designed to help you and your team gain a deeper understanding of your users, streamline your design process, and foster collaboration.

May 28, 2025 · Product roadmap templates are valuable for both internal planning and external communication. Internally, they serve as a reference point to keep development teams focused on short-term deliverables while working toward long-term product vision. Externally, they can be shared with leadership, customers or partners to provide visibility into the product’s future …

Our free template helps teams map out the entire customer journey. Start by identifying your target customer - develop a buyer persona to understand their needs, pain points, and goals. Map out their journey, making sure to include every customer touchpoint.

With Canva, I can pick an Instagram story template, add text, save it, and create my graphic design without knowing the first thing about it. ... Follow these steps to create an effective user journey map for your mobile app: Define your user personas. List the user journey stages. Place touchpoints under each stage.

There are many similarities between a user experience map and a customer journey map. Both are depictions of the ways in which your customers interact with your brand. The main difference is that user experience mapping focuses more on the customer’s experience within the product or service, where the customer journey map is more holistic.

Apr 3, 2013 · Here’s an example of a CJM we created to showcase the power of CJMs. Note how the journey represents the customer’s point of view and not just the company touchpoints. Often times, companies mistake a CJM for a touchpoint map, which is looking at individual interactions or “touches” with customers. The problem with this approach […]

Download free customer journey map templates to visualize user experiences. Edit touchpoints, stages, and user flows for better engagement. Start mapping today!

This User Journey Map template is designed to assist you in planning and analyzing user journeys with ease and effectiveness. With this template, you can visualize each step in the user experience, identify pain points, and optimize user interactions.