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Follow these best practices to ensure your customer emails are effective and efficient:
- Be polite and professional. Don’t let the frustration of an unapproved quote or overdue payment show through your follow-up message. ...
- Provide a deadline. ...
- Space out your follow ups. ...
- Offer assistance. ...
- Keep it short and to the point. ...
- Include the original message. ...
- Make sure it’s relevant. ...
- Automate them, when possible. ...
www.getjobber.com/academy/how-to-improve-customer-service-follow-up-emails/- People also ask
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Sending a prompt and polite follow-up email to a client can re-establish a connection, getting your relationship back on track. In this guide on how to write a follow-up email to clients, we provide 10 examples to show you how to do it.
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Putting The Customer Back In Customer Experience - Forbes
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