Aug 6, 2024 · No, if you bought a Railcard on the Trainline app, then you will need to display it in the app on your phone, and a printout or screenshot will not pass muster. For future years you …

Jul 13, 2024 · Bought 3 Year Senior Railcard from Trainline in June 2023, through MSE offer and it vanished from the Trainline App by December 23. 7 months since first comlaining, Trainline …

Oct 15, 2020 · The Trainline have done nothing wrong, and didn't impose the rules; so they're entitled to be paid for the work they did and admin in refunding the ticket etc. It's likely the train …

Dec 10, 2021 · Previously the Trainline had changed its terms to allow customers to change tickets without an admin fee if there was disruption due to Covid. As restrictions are still in …

Mar 16, 2020 · Hi, this week Trainline refunded my non-refundable Advance return tickets from London to Manchester (purchased to see a football game which was cancelled). Apparently …

Jul 28, 2019 · Hi Really not penny pinching but this is annoying me on a point of principle. I booked trains last week on the hottest day of the year via The Trainline app. Needless to say …

Mar 25, 2019 · I livechatted with Trainline and they refused to give us any money back as they were advanced single tickets (non-refundable) that had already expired. Needless to say …

Aug 25, 2021 · I do my local train from station into city (about 5 stops) on trainline app, there are no booking fees for the cheap same day returns and never had an issue so wondering what …

Jan 9, 2020 · Nope. Trainline relayed information from LNER - who can give the authority to travel on their service. If Trainline got it wrong - the OP has a case against Trainline. If LNER …

Jan 2, 2025 · Then buy tickets via the train operating company of your choice (I use GWR, but can book tickets for anywhere including services they don't run), saving the fees the Trainline …