Yes. Should you need a replacement device while under your three-year warranty, simply contact Ring Customer Support and arrange for a replacement. You will need to keep your original device on your account until you’ve received and set up the replacement device.

During this warranty period, if a defect arises in the Device, and you follow the instructions for returning the Device, we will at our option, to the extent permitted by law, either (i) repair the Device using either new or refurbished parts, (ii) replace the Device with a new or refurbished Device that is equivalent to the Device to be replaced, or (iii) refund to you all or part of the purchase price of the Device.