Level two quality products and services need only satisfy customer expectations. The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, …

Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, acronyms, and key people in …

Quality assurance and quality control are ways of ensuring the quality of a service or product. Learn the definitions and differences at ASQ.

quality quotes. ASQ has curated a collection of almost 800 quality-related quotes to inspire you on your quality journey. Please enjoy those below, created by some of ASQ's esteemed Honorary …

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.

ISO 9001 is the most recognized and implemented quality management system standard in the world. ISO 9001 specifies the requirements for a QMS that organizations can use to develop …

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