Is your churn rate high? There are several strategies you could implement to decrease it. If you don't actively work to lower the churn rate, your company could suffer in the long-term.… See more

Many SaaS companies, specifically in the B2C space, publish their churn rates to show how well they retain customers. Use these examples to guide your understandi… See more

A good or "acceptable" churn rate is from 2% to 8%, especially for B2C SaaS businesses that offer self-serve solutions. The lower, the better, or it can significantly impact you… See more

Annual churn rate refers to the percentage of customers lost over the course of a year. To calculate annual churn rate, you would look at the number of customers you had at the beginni… See more