Quality assurance and quality control are ways of ensuring the quality of a service or product. Learn the definitions and differences at ASQ.

Start your quality journey by mastering the 7 Basic Tools of Quality at the world’s largest society for quality, ASQ.org.

ISO 9001 is the most recognized and implemented quality management system standard in the world. ISO 9001 specifies the requirements for a QMS that organizations can use to develop …

Level two quality products and services need only satisfy customer expectations. The authors discuss the philosophies of eight quality experts - Crosby, Deming, Feigenbaum, Ishikawa, …

Explore the concepts, tools, applications, and technical terms that make up the world of quality. For more definitions, browse the online glossary of quality terms, acronyms, and key people in …

Quality professionals need a handy reference of quality terms, acronyms, key people, and definitions. Browse the updated ASQ Quality Glossary here.

The quality procedures, policies, and practices of a company should be communicated to internal and external customers. A quality manual does this. Benefits of a manual include: assuring …

ASQ Certifications are recognized as a mark of quality excellence in many industries. They are designed to help you advance your career, improve your organization, and prepare you to be a …

Quality standards are defined as documents that provide requirements, specifications, guidelines, or characteristics that can be used consistently to ensure that materials, products, processes, …

Quality Control training courses can help you learn processes to monitor and maintain quality. Find course listings and member discounts at ASQ.org.