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To cancel your Microsoft Copilot Pro subscription, please follow the instructions below:
Go to the Subscriptions page of the Microsoft account used to purchase your subscription. It's important to use that account.
Note If you purchased Microsoft Copilot Pro from Google Play or the Apple app store, contact their customer support for cancellation or refund.
Find your Copilot Pro subscription and select Manage.
Note If you cancel within a certain time (see the table below), you will receive a refund. If you cancel after the refund window, you will need to turn off recurring billing.
If you see Turn on recurring billing instead of a link that says Manage, this means your subscription is already set to expire on the date shown and you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until the subscription expires.
On the next page, select Cancel.
Follow the instructions on the page to proceed with cancellation. To view our complete cancellation policy, see Microsoft Store Terms of Sale.
Microsoft Copilot Pro refund windowLearn moreCountry/region
Refund window
Canada
Denmark
Faroe Islands
France
French Guiana
French Polynesia
Greenland
Guadeloupe
IsraelKorea
Martinique
Mayotte
New Caledonia
Réunion
St. Pierre & Miquelon
Turkey
Wallis & FutunaTo receive a prorated refund, cancel at any time.
Learn more.All other countries
To receive a prorated refund, cancel within 14 days of initial purchase.
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