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    https://www.proprofsdesk.com › blog › apology-emails-to-customers

    10 Templates to Write the Best Apology Emails to …

    • If you have customers, you will naturally have complaints. However, how quickly you apologize for the inconvenience and resolve the issue can make all the difference. Whenever you receive a complaint, it … See more

    When A Product Is Delivered Late

    No matter how much we hate to admit it, delays happen. Sometimes orders get misplaced, or the weather plays its own part. According to a study by Oracle, 13% of customer… See more

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    Delay in Response

    All customers have one thing in common – they hate delayed responses. According to a Statista report, 62% of respondents said they expect businesses to respond to their emails withi… See more

    ProProfs
    Apologizing For An Unexpected Outage

    When your business encounters an unexpected outage, it is obvious to receive hundreds of customer emails or calls. But you can save your agents’ day and avoid all the extra w… See more

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    Apology Email to Customer For Sending Wrong Invoice

    Invoice mistakes can happen with any business. While most clients are understanding, others can get really frustrated. As long as something like this is rare, it sho… See more

    ProProfs
    What makes a good apology email?
    Any good apology email does several things. Each message should address the problem, give a clear solution, and explain how you’ll stop similar issues. Show customers you hear them and value them, even during tough situations. With good communication, a service problem can lead to better customer relationships. Bad situations happen.
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    Table of Contents
    When A Product Is Delivered Late
    Delay in Response
    Apologizing For An Unexpected Outage
    Apology Email to Customer For Sending Wrong Invoice
    What makes a good apology email?
     
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