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  1. Secure Provider Online Tool (SPOT) - FCSO

    The Secure Provider Online Tool (SPOT) is a free, web-based application for providers, billing services, and clearinghouses hosted through CMS' Identity Management (IDM) system, which …

  2. How to register for SPOT - FCSO

    Aug 16, 2024 · • Billing services and clearinghouses are encouraged to use the SPOT Migration List template to request the conversion of multiple providers from your current non-portal …

  3. SPOT FAQs - FCSO

    Feb 14, 2025 · If you have an IDM account and have submitted your SPOT access request, you will receive an email once your request has been approved or denied. However, if you are …

  4. SPOT UG 3 Eligibility - FCSO

    May 29, 2025 · • Each section of the SPOT Eligibility Report focuses on a different benefits category and includes the beneficiary’s information, the dates of service queried, and all the …

  5. SPOT UG 2 Accessing SPOT - FCSO

    Nov 20, 2024 · SPOT is organized based upon categories, which include Eligibility, MBI Lookup, Claims, Appeals, Claim Submission / ERA, Submit Documents, Retrieve Documents, and …

  6. Requesting SPOT end user role - FCSO

    Nov 26, 2024 · Implementation of the following requirements will help to ensure consistent and proper SPOT access for you so you can enjoy all that SPOT offers and will reduce disruption …

  7. SPOT user resources - FCSO

    Refer to our system status page for SPOT’s availability including current system status, regular maintenance times and any additional scheduled maintenance times. First Coast Service …

  8. IDM: SPOT access/password help and access issues - FCSO

    Nov 25, 2024 · For assistance, please contact the SPOT Help Desk at 855-416-4199. First Coast Service Options (First Coast) strives to ensure that the information available on our provider …

  9. SPOT User Guide - medicare.fcso.com

    Jun 2, 2025 · The SPOT User Guide contains detailed instructions with screen images for each feature in SPOT. The user guide is located on the medicare.fcso.com website and a link can …

  10. SPOT UG 1 Introduction - FCSO

    Nov 12, 2024 · SPOT is available 24/7, apart from routine weekly maintenance (Wednesday 8-10 p.m.) and scheduled outages to maintain performance and allow for functionality updates. …

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