Mar 20, 2025 · I am sorry Octopus energy customers were informed that they were changing their direct debit provider to GoCardless. This is why the DD in this case was amended to the name …

Mar 5, 2025 · We have been with Octopus for years, and have never been in arrears or missed any payments. We pay £160 each month for our Electric.

Jan 16, 2025 · Hi I live in Cornwall and use Octopus variable tariff and a smartmeter. The times quoted in writing to me by Octopus for day rate are 00:30 - 03:30 and 08:30 - 22:30 and for …

Aug 15, 2022 · As the title says, I need a way of complaining officially to Octopus. Ideally an email.

Sep 9, 2024 · I am an existing Octopus customer. They gave me a quote for a new agreement as my current fixed tariff runs out on 2nd October 2024.

Sep 9, 2024 · Had an email from Octopus today about their new 15m fixed rate tariff which they claim works out cheaper than the new Oct.1st flexible cap. Any thoughts?

Feb 7, 2025 · Can’t decide whether it is worth signing up to a new Octopus 16 month fixed rate or not? I like their “no exit fees” policy and I’m also not averse to getting smart meters at some …

Feb 16, 2025 · My mum is currently on fixed rate tariff with Octopus (due to end in May with no exit fees), but she would like to switch to the 16 month fixed rate loyalty tariff that Octopus are …

Mar 26, 2025 · I have been an Octopus Customer since June 2021, I’ve never had an issue and was always in credit.

Mar 22, 2025 · Just seen the new rates for Eastern region, they certainly don’t want you export during day rates. SC down 2.4% import up 6.8% export c26%.