We have demonstrated it above in all the sample collection letters past due accounts. Use words like “Thank you” and “We would appreciate it if..” A polite tone can help you set a good example of professionalism. It also motivates customers to complete their payments faster. Also Read: Credit Dispute Letter

It’s standard procedure to send a letter when the debtor’s invoice has passed the due date. Financially, this could mean that the debtor has fallen behind their regular remittances and owe a specific amount to their creditor. There are four types of collection or past due letter templates that you can send to your customers.

Download the Collector’s Toolkit to gain access to our collection letter templates, aging report template, collection call scripts and much more.. We created ready-to-use collection letter templates for AR professionals. Read these sample letters to learn what each past due invoice notice should say.

To avoid tension or defensiveness, frame the letter delicately by saying, “Your account with us now appears as past due.” Make sure that you include the reference to the invoice, the Date it was due, and a short reminder of your payment policy. Follow up this letter with a call.