Jul 13, 2024 · Bought 3 Year Senior Railcard from Trainline in June 2023, through MSE offer and it vanished from the Trainline App by December 23. 7 months since first comlaining, Trainline …

Jan 28, 2011 · A valid rant, that's why people should avoid trainline.con and book direct with the relevent Train company; no booking fees, better customer services and you can get online …

Jan 12, 2025 · Keep screenshots of all transactions and code numbers in case you need to argue with trainline in the future, ideally screenshot the card visible in the app. Note once you have …

Jan 2, 2025 · Just an update - I went Trainpal because of the MSE recommendation, I won't be using them again! The foulup with the train times seems to be because I had started the order …

Oct 15, 2020 · The Trainline have done nothing wrong, and didn't impose the rules; so they're entitled to be paid for the work they did and admin in refunding the ticket etc. It's likely the train …

Dec 10, 2021 · Previously the Trainline had changed its terms to allow customers to change tickets without an admin fee if there was disruption due to Covid. As restrictions are still in …

Jul 28, 2022 · Ergo state that they are not the insurers for Trainline ticket insurance and gave me details if another company called Mayday whose telephone number is no longer in service! …

Jul 13, 2022 · An off-peak return isn't quota-controlled (so it won't sell out) and will be the same price at the station as on Trainline. If you buy from Trainline in advance of the day of travel …

Mar 16, 2020 · Hi, this week Trainline refunded my non-refundable Advance return tickets from London to Manchester (purchased to see a football game which was cancelled). Apparently …

Aug 25, 2021 · I do my local train from station into city (about 5 stops) on trainline app, there are no booking fees for the cheap same day returns and never had an issue so wondering what …