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- To calculate churn rates, follow these steps:
- Determine a time period (monthly, annual, or quarterly).
- Determine the number of customers you had at the beginning of the time period.
- Determine the number of customers that churned by the end of the time period.
- Divide the number of lost customers by the number of customers you had prior to the churn.
- Multiply that number by 10012.
Learn more:✕This summary was generated using AI based on multiple online sources. To view the original source information, use the "Learn more" links.Remember, the steps to calculate churn rate are:
- 1. Determine a time period: monthly, annual, or quarterly.
- 2. Determine the number of customers you had at the beginning of the time period.
blog.hubspot.com/service/what-is-churn-rateHow to Calculate Churn Rate in 5 Easy (ish) Steps
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