Before offering feedback, strategize what it is that you actually want to say and how you want to say it. If your employee is underperforming, but works hard and has the right int… See more

It’s important to be specific when delivering feedback. In the online course Leadership Principles, Harvard Business School Professors Joshua Margolis and Anthony Mayo outlin… See more

Whether you use it to start or end the conversation, you should always incorporate inquiry. At the beginning of the conversation, it can be helpful to ask feedback re… See more

Once the feedback has been delivered, shift the focus of the conversation from what’s happened to what’s next. Rather than rehash the past, describe how the recipient ca… See more