Oct 6, 2024 · Based on the situation, it is likely that either your Microsoft account is not an adult one, or the birth date has not been set. Please go to the Microsoft account's profile page, and …

Dec 26, 2024 · If you’re using Copilot in a browser, try clearing your cache and cookies in the browser’s settings, then restart the browser. If you’re using the app on Windows, go to Settings …

Jan 29, 2025 · For example, in Chrome, go to Settings > Privacy and security > Clear browsing data. On Windows, go to Settings > Apps > Installed Apps. Find Copilot, click the three dots, …

Oct 17, 2024 · Please ensure that your birthdate is correctly set in your Microsoft account, as an incorrect birthdate can sometimes lead to repeated age verification prompts. If you are using …

Nov 21, 2024 · I was logging into my account on Copilot and after verifying through Microsoft and pressing save, the page did not come up with any next or exit button, and was still on the …

Oct 14, 2024 · I understand that you are experiencing issues with age verification. You can verify your account by going to the following link, refreshing it and trying again. …

Dec 22, 2024 · I have recently installed copilot with the new windows update 24h2, and it seems that everytime I try to sign in to copilot with my Microsoft account it tells me to verify my age …

Troubleshooting common issues in Microsoft Copilot. While Microsoft Copilot enhances productivity in PowerPoint, users may encounter some common issues. Here are a few …

Oct 8, 2024 · While this may not be the most effective solution, as of right now, the best way fix this is to readjust your age on your Microsoft profile to one that’s way past 18 despite being …

Copilot is your AI assistant, ready to help you be more creative and more productive. In the Microsoft 365 Copilot app you can find or create files, ask questions, collaborate on AI …

Feb 11, 2024 · We recommend checking out the following resources for help in regaining access to your account:. Help with the Microsoft account recovery form. How to recover a hacked or …

Mar 19, 2025 · QUICK LINKS: 00:00 — Copilot in Microsoft 365 admin centers . 00:42 — Use Copilot for change management . 02:13 — Stay ahead of upcoming changes . 03:31 — User …

Oct 13, 2024 · My Microsoft account shows my birthdate as being over the age of 18. However, I'm still being asked to verify my age by Copilot. Is there any way to resolve this?

Oct 13, 2024 · For the age problem, it may be related to the information in the account. For "This content is blocked. Contact the site owner to fix the issue.", it may be related to the browser …

Feb 20, 2025 · Hi everyone! We wanted to share some examples of how you can start using Copilot today while remaining in your workflow, and some improvements we’ve made to make …

Oct 9, 2024 · The copilot app and web page directs me to verify age and when I succeed it doesn't allow me to return back to copilot. This is an issue that never occurred before when …

Oct 5, 2024 · In Microsoft Edge, select Settings > Cookies and site permissions > Manage and delete cookies and site data > See all cookies and site data, then search for Copilot in the list …

Oct 12, 2024 · MS copilot is constantly asking me to verify my age, even after I checked my birthdate on copilot and my Microsoft account profile, it still won't work, and I can't even use …

3 days ago · After attending a session, I found that my version of CoPilot was missing some features. Luckily, there was an update to Windows 11 and the (Microsoft) Presenter …

Mar 17, 2025 · Welcome to the Microsoft Community. I am glad to hear that you have found a solution and thank you for sharing it with the community. I noticed that you solved the problem …

Oct 10, 2024 · I'm guessing you are using the same Edge profile for work and personal account, and you are logged in with both. Try creating new edge profile. In Edge browser, click on …

14 hours ago · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and …

4 days ago · If you are currently logged into your computer with a Microsoft account, you can go to System Settings, find Accounts, click Account Info, there will be an option to change to local …

Mar 19, 2025 · Hi jhaida humadi, Thanks for reporting this issue in Microsoft Community. In your description, you have encountered the issue “ Could not respond to the request, please try …

5 days ago · Welcome to the Microsoft Community. Since you posted this issue under "Microsoft 365 and Office / Excel" category, we assume that your main problem is that you cannot find …

Mar 19, 2025 · For all other Microsoft account sign-in issues, use the Sign-in helper tool. Choose where you want to search below Search Search the Community. ... To verify if your email …