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  1. Trigger phrases best practices - Microsoft Copilot Studio

    • Important
      Power Virtual Agents capabilities and features are now part of Microsoft Copilot Studio following significant investments in genera… See more

    What are trigger phrases in Microsoft Copilot Studio

    •Trigger phrases train your copilot's natural language understanding (NLU) model.
    •Trigger … See more

    Microsoft Learn
    The importance of the triggering context

    Microsoft Copilot Studio NLU behaves differently based on the conversation state, which can sometimes lead to different behaviors for the same user utterance.
    The followi… See more

    Microsoft Learn
    On punctuation

    The NLU model Is agnostic to punctuation, including question marks. See more

    Microsoft Learn
    Creating new trigger phrases

    If possible, start with real production data over making up your own trigger phrases. The best trigger phrases are the ones similar to actual data coming from end users. The… See more

    Microsoft Learn
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