If Etsy has enabled this live chat as a support option for you, you should see a “live chat” icon in the bottom right corner of the page. This will bring up a chat window where you can type your question. Once you’ve typed your question, simply hit enter and someone from Etsy will respond to you.

Select from the Chat with us, Have us call you, or Email us options where available. Depending on the nature of your issue, you'll see up to three different options for contacting customer support. Abigail Abesamis Demarest 8. If you select the chat option, a chat box will open. Enter your message in the chat messenger, then click Start chat.