Mar 20, 2025 · I am sorry Octopus energy customers were informed that they were changing their direct debit provider to GoCardless. This is why the DD in this case was amended to the name …

Sep 9, 2024 · ( Many Octopus customers would not currently consider either flexible Octopus or Octo fixed rate tariff. 15 month fix rates exactly the same as 12 month fix Octopus were …

Mar 5, 2025 · How its always been for 30 years I have been dealing with Direct Debit's for energy, always looking to keep you in credit. This is not an Octopus scandal, they are always reluctant …

Aug 15, 2022 · As the title says, I need a way of complaining officially to Octopus. Ideally an email. I have done the email contract address on their page for regular issues, and they are just …

Jan 16, 2025 · The times quoted in writing to me by Octopus for day rate are 00:30 - 03:30 and 08:30 - 22:30 and for night rate are 03:30 - 08:30 and 22:30 - 00:30. Having a change to day …

Feb 7, 2025 · Can’t decide whether it is worth signing up to a new Octopus 16 month fixed rate or not? I like their “no exit fees” policy and I’m also not averse to getting smart meters at some …

Sep 20, 2024 · The Octopus “move home” setup works brilliantly when you are leaving one property and immediately going into another - but I don’t think it will work in your situation. it …

Sep 9, 2024 · Doing the math has turned confused me into angry me. I even checked to see whether there was a debt when everything switched from Shell to Octopus but there wasn’t. i …

Mar 28, 2024 · Octopus Compare App will show you comparison of tariffs for your electric usage. Prices for agile etc are wholesale based and vary day by day/hour by hour so you need to …

Apr 13, 2025 · When did this take effect? I got my expected cashback on 2 April (on an Edge account if it makes any difference) which included my Octopus Direct Debit paid out on 19 …